Shipping Policy

At Jaimcord Healthcare, we prioritize the safe and timely delivery of your eye care and medical supplies. We ensure that every order is handled with care to maintain the safety and efficacy of our products.

1. Order Processing Time

  • All orders are processed within 1–2 business days (Monday–Saturday).

  • Orders are not processed or shipped on Sundays or public holidays.

  • You will receive a notification once your order has been dispatched from our facility in Bareilly.

2. Shipping Rates & Delivery Estimates

  • Delivery Time: Once dispatched, orders typically reach customers within 3–7 business days, depending on the destination.

  • Shipping Charges: Shipping costs are calculated at checkout based on the delivery location and order weight.

  • Please note that delivery delays can occasionally occur due to logistics issues or unforeseen circumstances.

3. Shipment Confirmation & Order Tracking

  • Once your order has shipped, you will receive a confirmation email or SMS containing your tracking number.

  • You can use this number to monitor your package's journey through our delivery partner's website.

4. Delivery Areas

  • We currently ship to most locations across India.

  • If our courier partners do not serve your specific PIN code, we will contact you to find an alternative solution or issue a full refund for the cancelled order.

5. Damaged Shipments

  • If you receive your order in a damaged condition, please save all packaging materials and damaged goods.

  • Contact our support team at support@jaimcord.com or +91-6399661555 immediately to report the issue.